Required European Female Customer Relation Management Coordinator in Dubai
We are a well-known company in UAE seeking a EUROPEAN FEMALE Customer Relation Specialist. The applicant should be professional, skilled, and presentable. Fluent in English is a MUST.
- Listen and respond to customers’ needs and concerns.
- Organize the Team schedules on daily basis.
- Provide information about products and services.
- Record details of customer contacts and actions are taken.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
- Update customer information in the CRM database during and after each call.
- Compile reports on overall customer satisfaction.
- Manage customer records and perform data entry.
- Provide general administrative and clerical support including mailing, scanning, faxing and copying
- Prepare and modify documents including correspondence, reports, drafts, memos, and emails
- Schedule and coordinate meetings, appointments and travel arrangements for the General Manager.
- 1+ years of hands on administrative support experience
- Proficiency in MS Word, MS Excel and MS Outlook a must
- Excellent communication skills – written and verbal
- Ability to prioritize projects and strong problem-solving skills
- Good research skills and attention to detail.
- Working knowledge of computer operating systems.
- Proven ability to work both independently and as a member of a team.
- Excellent customer service skills.
- High level of accuracy and organization.
- Provide outstanding customer service to improve customer satisfaction and relationship.
An attractive package is included! Please send your CV with recent color photos.
If you wish to be considered for this position, please send your CV and covering letter to : SYMED Email